FAQ

Yes, for simple tasks such as battery changes or band adjustments, we primarily handle them in-house. In most cases, these minor repairs can be completed while you wait, provided we're not too busy. For more complex repairs or servicing, we follow the same procedure as with jewelry repairs, entrusting your timepieces to our trusted external partners whom we've collaborated with for over a decade. Rest assured, whether it's a quick fix or a more intricate repair, your watch is in capable hands at Mia Jewelers.

Yes, when you leave your products with us for repair, they are fully insured. At Mia Jewelers, we prioritize the safety and security of your valuable items. Rest assured, our insurance coverage ensures that your items are protected throughout the repair process, providing you with peace of mind while your treasures are in our care.

Yes, at Mia Jewelers, we typically purchase jewelry and watches on the spot. We offer payment options such as house checks, and arrangements can be made for cash payments as well. To facilitate the transaction, please bring a form of identification with you. Additionally, you will be required to fill out a second-hand selling form, which includes providing a fingerprint as part of the process. Rest assured, our team will guide you through the necessary steps to ensure a smooth and secure selling experience.